Last updated: January 23, 2026
1. Purpose
These Terms and Conditions of Sale (T&Cs) govern the sale of products offered by MATTERS® on the website leatherturntablemat.com
By placing an order, the customer unreservedly accepts these terms.
2. Products
- All products offered are described on the website with photos, specifications, and VAT-inclusive prices.
- Images and descriptions are provided for informational purposes only.
- Products are intended for personal use only, unless otherwise agreed
3. Prices and Payment
- All prices are listed in euros (€), including all taxes (VAT included).
- Shipping fees are added according to the delivery zone and chosen shipping method.
- Available payment methods: Credit card, Apple Pay, Google Pay.
- Payments are secured via WooCommerce Payments / Stripe.
4. Delivery
- Products are shipped according to the method chosen by the customer: Compact delivery, mailbox-compatible.
- For each order, shipping costs are displayed at checkout.
- Delivery times are indicative and may vary depending on the destination.
- In case of delivery issues, please contact us via the contact page.
5. Right of Withdrawal and Returns
- The customer has a period of 14 days from the date of receipt of the product to exercise their right of withdrawal.
- For more information about returns and refunds, please refer to our Refund and Returns Policy.
- Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
6. Warranties and Liability
- All products are guaranteed against manufacturing defects.
- SoundUp cannot be held liable for damages resulting from misuse of the product.
- SoundUp’s liability is limited to the purchase price of the product.
7. Personal Data
- Information collected during the order process is handled in accordance with our Privacy Policy.
- Data is used solely for order processing and communication with the customer.
8. VAT and Taxation
- For customers within the European Union: the applicable VAT is that of the delivery country.
- For customers outside the EU: VAT = 0%, in accordance with regulations.
- WooCommerce automatically applies VAT based on geolocation or the default address provided.
9. Intellectual Property
- All content on the SoundUp website (texts, images, logos) is protected by copyright.
- Any reproduction, distribution, or use without authorization is prohibited.
10. Disputes
- All disputes are subject to French law.
- In case of disagreement, the customer may contact the e-commerce mediator.
11. Contact
For any questions regarding T&Cs, orders, delivery, or returns:
Contact us via the contact page or email: contact@couvreplatine.com